IT Integration Lifts Allcargo Logistics Margins to 30 percent
Technology integration across business divisions not only improved gross margins to 30 percent but also resulted in highest ever monthly revenue in December 2025.
System Designed for Policy Shock, not Policy Stability: BLS International
Scenario simulations help us pre-empt demand spikes and redeploy capacity both digital and human before backlogs form, says Golok Kumar Simli, President – Technology & Innovation, BLS International.
How Tata Steel Uses AI To Deliver Steel In Hours
In the context of the steel industry, Tata Steel has an aspiration to become like a Zepto or a Blinkit. However it’s not about delivering steel in 10 minutes. But in the range of about 72 hours.
Lack of Integrated View On Cyber Risk Management In Companies A Major Concern
The best engagement that can drive divergent stakeholders to a convergent opinion on prioritization of cyber risks happens using the financial metrics, says Adam Peckman, Aon’s Global Head of Cyber Risk Consulting.
Technology Behind Edelweiss Life’s High Claims Settlement Performance
The company reported its highest-ever claim settlement ratio of 99.29% in FY25.
AI Empowers Thomas Cook, SOTC to anticipate customer needs quicker
The company's technology investments have allowed it to better anticipate customer needs, ensuring a seamless experience across all touch points in the travel space.
HDFC Life’s AI Strategy To Deliver ‘Measurable Outcomes’ Across The Insurance Value Chain
HDFC Life has undertaken a comprehensive set of artificial intelligence (AI)–led initiatives across customer service, sales, underwriting and claims management, with measurable outcomes across each area.
How Digital is Empowering Doctors and Care Team at Narayana Health
Narayana Health has invested heavily in systems that provide real-time access to patient vitals, diagnostics, and care updates, whether the doctor is in the ICU or accessing the system remotely.
How Kotak Mahindra Bank is Building An Operating System For The Future
The bank is creating an indigenous AI platform that will form the cognitive backbone of its ecosystem.
ICICI Prudential Life Insurance: ‘Simplification’ Key To Deliver Enhanced Customer Experience
The company’s deployment of cutting-edge technologies has been a key differentiator enabling it to stay ahead of the curve and create long term value for customers and partners.
Birla Opus Paints: Integrating Six Manufacturing Plants With Industry 4.0
In an integrated, Industry 4.0 compliant plant, all internal processes can be monitored, measured, and are visible from a single point within the plant.
Allcargo Logistics: AI Reduces Customer Churn, Improves Order Win Rates
Over the last few months, Allcargo Logistics has developed and deployed 25+ AI projects across sales, operations, pricing and procurement.
Metropolis Improves Lab Efficiency Using Middleware, Significantly Reduces Manual Workload
Pinakin Shah, CIO of Metropolis Healthcare, reported that rule-based auto-verification cut manual reviews by a substantial margin, improved test panel turnaround by 5%, and made result releases more consistent, especially during peak hours.
How MeitY’s AI Governance Guidelines Are Reshaping Enterprise Data Strategy
India's new AI Governance Guidelines are forcing companies to rethink how they deal with data, consent, and accountability. Saurabh Saxena describes why the days of "build first, govern later" are over and how sound data foundations will determine the country's next phase of AI adoption.
Kotak Mahindra Bank Achieves Major Digital Global Milestone, Playbook Revealed
According to data from app analytics platform Sensor Tower, Kotak811 logged 16 million downloads, a jump of 250 percent year-on-year - the fastest jump for any bank during a one year period.
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