Why Most AI Projects Fail and What Enterprises Must Fix
In conversation with Musharrat Shahin, Chief Sub Editor, FE B2B, Premkumar Balasubramanian, CTO at Hitachi Digital Services, highlights that successful AI strategies focus on measurable business outcomes, not experimentation.
From Weeks to Days: How Atom Pro Is Rewiring Product Rollouts at Star Health Insurance
Atom Pro was conceptualized with the objective of simplifying and accelerating new insurance product launches. Traditionally, launching a product required extensive development effort across multiple systems, particularly around product configuration and underwriting.
From 15 Days to 60 Minutes: Neuberg Uses Agentic AI to Transform Lab Analytics
The diagnostic chain routinely computes Sigma metrics—essentially Six Sigma quality indicators for around 130 assays, including glucose, creatinine, and lipid profiles. Earlier, this was an extremely time-intensive process. It would take nearly 15 days just to consolidate the previous month’s data.
Data to AI Agents: Godrej Capital Revamps Lending Stack to Boost Credit Precision
In its cross-sell business, data is already delivering tangible impact in the form of improved lead quality, stronger customer intent prediction, and higher conversion efficiency.
India’s Data Centre Regulations Focus on ‘Operational Control and Sovereignty’: CtrlS CIO
India’s regulatory landscape for datacenters has evolved significantly, with frameworks from RBI, SEBI, CERT-In, and the DPDP Act placing strong emphasis on data localization, auditability, and incident reporting, says Anil Nama, CIO, CtrlS Datacenters.
BFSI Leaders Prioritising Building AI Around Critical Services During Stress Events
CEO–CIO conversations are being reshaped by the rapid rise of agentic AI, increasingly seen as a COVID-scale inflection point. Leaders are prioritising the building blocks for enterprise-wide AI, alongside operating models that ensure continuity of critical services during stress events.
AI Powers 80% of PhonePe’s Fraud Investigations, Frees Teams for Complex Cases
The company says this has fundamentally changed the risk management operations, allowing specialized teams to focus on identifying increasingly complex new, emerging threat patterns (modus operandi) rather than getting bogged down by manual case processing.
AI, Layoffs and Hype: What It Really Takes to Win With AI
The implementation of AI involves much more than simply introducing new technology. Businesses that create a solid data infrastructure, concentrate on solving actual problems, and develop their employees’ skills will ultimately surpass those who think AI can be a temporary solution.
Max Healthcare Develops Classification Methodology to Make Clinical Data Interoperable, AI Ready
ICD-11 represents the global gold standard for clinical data classification and building towards it is central to making clinical data interoperable, AI-ready and globally relevant.
As Markets See-Saw During Conflict In West Asia, Containerised Infra Enable Dynamical Scaling
In volatile environments, whether triggered by geopolitical developments or macroeconomic events, the ability to rapidly provision resources and isolate workloads becomes critical, says Shrini Viswanath, Co-founder and CTO, Upstox.
Observability A Critical Security Signal, Not Just an Operational Tool: UGRO CISO
Observability today is far more than an operational tool; it has become a critical security signal. Most major breaches begin with small anomalies, such as an unusual API call or subtle authentication deviation at the application layer, says Swati Bhardwaj, CISO, UGRO Capital.
MobiKwik Developers Write 40% Code With AI, Enhance Efficiency
The time required to refactor certain legacy services has reduced by nearly 30%, while AI-assisted code generation now accounts for around 40% of the code written for some newly built services, says Saurabh Dwivedi, Chief Technology Officer (CTO) at MobiKwik.
Bajaj Life Prioritising Candidates with AI Experience, Focussing On Upskilling
Bajaj Life is deepening AI capabilities across functions, establishing AI champions, and expanding safe enterprise grade GenAI and Agentic AI exposure.
How Navi’s Digital Teams Uses AI to Provide Omnichannel Customer Support
The company has moved its conversational AI beyond simple chatbots to GenAI-enabled systems that resolve a large percentage of queries end-to-end.
HDFC ERGO Q3FY26 Profit Surges 168 Percent; CTO Says Technology Played a Key Role
The surge in profitability reflects the cumulative impact of the efforts in the area of robust underwriting practices, data-driven actuarial insights, demographic alignment, and advanced technology enablement, says Sriram Naganathan, President & Chief Technology Officer (CTO), HDFC ERGO GI.
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